

This such an obvious use case that seems to have been overlooked by Google's team or at least kicked down the road. You can’t select a message and click reply or comment and this can be infuriating at times. Commenting on a colleagues previous chat message is impossible.
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And the best part is that the external party doesn’t need to download yet another application (Slack, Messenger, Telegram, Zoom or Whatsapp) just for a quick chat. That is a real game changer and products like Slack have nothing to compete with it. Gmail has 1.8 billion users which means that if you or your team are dealing with external partners, Google Chat will work out of the box with them too. Our second favorite feature is the fact that it helps not only with team collaboration but also inter-company collaboration. So if your team has bought into Gmail, it’s almost a no brainer. This also resolves many of the team adoption challenges that teams face when taking on a new app. Gmail-based teams will value this for the time saving benefits that it provides, its cohesion and the ease of use it delivers.

Our favorite feature is that Chat is deeply baked into the Gmail experience and that everything is centralized and organized into one app. Being that chat messages stream in endlessly, it allows you to push messages to your inbox and you can process it in your own time when processing your Inbox. You can add simple tasks with an assignee and due date.Īnother handy feature is to send any actionable chat message to your email inbox using the “Forward to Inbox” button. Tasks and Files exist within a sub-tab within the room. To make Rooms even more useful, Google Chat allows you to add Tasks and Files into the Room. It is not as well polished as Slack but it covers all the important bases. What drives our team crazy is that you can’t comment on a previous message in chat like you can do on many other tools like Slack and Whatsapp, but we hope Google will resolve this issue soon. Verdict - Rooms brings a world of new possibilities to the Google Ecosystem and with it has really become the go-to app for teams.

Effective team communication is the #1 challenge facing business, bar none.
